Privacy policy.

This Privacy Policy explains how Adcrate Ltd. ("Adcrate," "we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website at adcrate.com, apply to become a partner, or engage our services. By using our website or services, you agree to the practices described in this policy.

1. Information we collect

Information you provide

• Contact details — name, email, phone number, company name, and role when you submit our application form, email us, or book a call.
• Business information — details about your brand, ad spend, product category, objectives, and any materials you share with us during an application or engagement.
• Engagement data — contracts, scopes of work, invoices, creative briefs, and any information you share while we're delivering services to you.

Information collected automatically

• Device and usage data — IP address, browser type, operating system, pages viewed, referring URL, and timestamps.
• Cookies and similar technologies — we use cookies, pixels, and analytics tools to understand how visitors use our site and to improve it. See the Cookies section below.

Information from third parties

We may receive information about you from our clients (if you're a team member of a partner brand), from public sources (such as LinkedIn or company websites), and from service providers we use to operate our business.

2. How we use your information

• To review applications and evaluate whether we're a fit as a creative partner.
• To deliver, operate, and improve our services.
• To communicate with you about proposals, engagements, invoices, and updates.
• To send occasional marketing emails where permitted — you can opt out at any time.
• To analyze site traffic, creative performance, and service quality.
• To comply with legal obligations and enforce our agreements.

3. How we share your information

We do not sell your personal information. We may share it with:

• Service providers — tools we use to run our business, such as email providers, analytics platforms, cloud storage, payment processors, and ad platforms, bound by confidentiality obligations.
• Our clients — if you're a creator, contractor, or team member involved in a partner engagement, relevant information may be shared to deliver the work.
• Legal and safety reasons — when required by law, subpoena, or to protect our rights or the rights of others.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to equivalent protections.

4. Cookies and tracking

We use cookies and similar technologies to operate our site, remember preferences, and measure performance. This may include first-party analytics (such as Google Analytics) and advertising pixels (such as Meta Pixel) that help us understand how visitors find and use the site. You can control cookies through your browser settings. Blocking cookies may affect site functionality.

5. Data retention

We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we delete or anonymize it.

6. Your rights

Depending on where you live, you may have rights to:

• Access the personal information we hold about you.
• Request correction or deletion of your information.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a data protection authority.

To exercise these rights, email hello@adcrate.com. We'll respond within a reasonable timeframe and may need to verify your identity.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure — we cannot guarantee absolute security, but we work to maintain protections appropriate to the sensitivity of the information.

8. International transfers

Adcrate operates with a distributed team. Your information may be processed in countries outside your own, including the United States. We take steps to ensure transfers are made in accordance with applicable law.

9. Children

Our services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we'll delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted here with a new "Last updated" date. Material changes will be communicated where required.

11. Contact us

Questions about this policy or how we handle your information? Email hello@adcrate.com.